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    RE: April Question of the Month - Earn a new badge ...

    By: Oliver Buchbender , 3 minutes ago
    Posted in: Genesys Casual

    If our contact center had a theme song, it would be "I Can See Clearly Now" by Johnny Nash, because it perfectly reflects what we aim for every day. Turning a stressful situation into clarity and relief. After a repair, customers don't just get their ...

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    RE: Introduce Yourself! (New for 2026)

    By: Cesar Padilla , 15 minutes ago
    Posted in: Welcome Community

    Hi @Namrata Pujara , welcome to the community!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

    1 person likes this.
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    RE: Introduce Yourself! (New for 2026)

    By: Namrata Pujara , an hour ago
    Posted in: Welcome Community

    Welcome, @Monica Venancio ! ------------------------------ Namrata Pujara Senior Project Manager ------------------------------

    1 person likes this.
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    RE: Communicate App - Call log not displaying phone ...

    By: Stephan Taljaard , 2 hours ago
    Posted in: Genesys Cloud - Main

    Hi Valentin I tested and on my side and noticed the same. I found the following 2 Aha ideas logged that is currently in development that might address this issue. https://genesyscloud.ideas.aha.io/ideas/EPMAUCC-I-4 https://genesyscloud.ideas.aha.io/ideas/DIG-I-196 ...

    1 person likes this.
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    RE: Happy Earth Day- What "green" activities do you ...

    By: Namrata Pujara , 2 hours ago
    Posted in: Genesys Casual

    Hi Carrying reusable bags, bottles, and coffee cups Switching off lights and unplugging devices when not in use Buy in bulk where possible to reduce packaging waste Reusing, repairing ------------------------------ Namrata Pujara Senior ...

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