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    RE: Let's Give a Round of Applause for our 2026 Orchestrators ...

    By: Phaneendra Avatapalli , 8 minutes ago
    Posted in: Genesys Casual

    @Kaio Oliveira thank you ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

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    RE: Introducing Myself! 🧡 ...

    By: Arthur Pereira Reinoldes , 27 minutes ago
    Posted in: Welcome Community

    Welcome @Berta Mendez !! ------------------------------ Arthur Pereira Reinoldes ------------------------------

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    RE: Introduce Yourself!

    By: Arthur Pereira Reinoldes , 28 minutes ago
    Posted in: Welcome Community

    Hello @Christophe Godde ! Welcome aboard, buddy! ------------------------------ Arthur Pereira Reinoldes ------------------------------

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    Agentic Virtual Agents - out of scope items

    By: Kevin Goodwin , an hour ago
    Posted in: Genesys Cloud - Main

    I am having trouble defining specific items to be out of scope for an AVA. It does a good job of not allowing customer questions that would be outside of it's domain, but it tries to be overly helpful. For example, I have specified in the Role and in ...

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    RE: Let's Give a Round of Applause for our 2026 Orchestrators ...

    By: Ami Defesche , an hour ago
    Posted in: Genesys Casual

    Thank you for the kind words, Chris! And for being such a positive part of the Genesys Community. Congrats! ------------------------------ Ami Defesche Senior Manager, Online Communities ------------------------------

    1 person likes this.

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