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Mrs. Stacey Sanchez

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RE: QM: Selection of evaluations limited to a specific period

Posted By Stacey Sanchez 03-25-2026 09:43
Found In Egroup: Workforce Engagement Management \ view thread
Flexible evaluation assigned dates | Genesys Cloud Ideas Portal Vote for this idea- it is in future consideration and could help for our purposes. ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: QM: Selection of evaluations limited to a specific period

Posted By Stacey Sanchez 03-25-2026 09:40
Found In Egroup: Workforce Engagement Management \ view thread
I have the same issue. I have selected a certain number per month and would like them to refresh on the first of the next month, but it still pulls from the month before. I wonder if there has been an idea created for this if it is not available? ------------------------------ Stacey Sanchez PACU- ...

RE: Certification Renewal

Posted By Stacey Sanchez 03-25-2026 09:39
Found In Egroup: Certification and Training \ view thread
Thank you! I am going to do it again also, this is good to know. ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: Genesys Orchestrators Drops!

Posted By Stacey Sanchez 03-06-2026 09:33
Found In Egroup: Genesys Casual \ view thread
@qasim chaudhry This email helped me. GenesysOrchestrators@genesys.com ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: Community Olympics Medalists - Are You on the Podium?

Posted By Stacey Sanchez 03-03-2026 09:50
Found In Egroup: Genesys Casual \ view thread
Congratulations everyone! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: March Question of the Month - Favorite Roadmap Feature

Posted By Stacey Sanchez 03-03-2026 09:49
Found In Egroup: Genesys Casual \ view thread
I'm with the majority that Dark Mode is exciting! As someone who is involved with the frontline staff there are a lot of other updates I look forward to. Callback Metrics update, canned replies with attachments, and external exporting of forecasting data! ------------------------------ Stacey Sanchez ...

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-03-2026 09:15
Found In Egroup: Genesys Casual \ view thread
Thank you @Phaneendra Avatapalli! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-03-2026 09:15
Found In Egroup: Genesys Casual \ view thread
Thank you @Lucas Woodward! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-03-2026 09:14
Found In Egroup: Genesys Casual \ view thread
Thank you @Luiz Rosa! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-03-2026 09:14
Found In Egroup: Genesys Casual \ view thread
Thank you @Elisson Fernandes! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-03-2026 09:13
Found In Egroup: Genesys Casual \ view thread
Thank you @Cesar Padilla! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-02-2026 14:59
Found In Egroup: Genesys Casual \ view thread
Thank you @Brian Jones! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-02-2026 11:59
Found In Egroup: Genesys Casual \ view thread
Thank you! 😊 (blushing) This is an honor! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------ ...

RE: March Rockstar Lights Up the Stage!

Posted By Stacey Sanchez 03-02-2026 11:58
Found In Egroup: Genesys Casual \ view thread
Thank you @Mateus Nunes ! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: It's Here: February Question of the Month

Posted By Stacey Sanchez 02-18-2026 10:27
Found In Egroup: Welcome Community \ view thread
I think the community has spoken! I agree with the group- we've got some great people with tons of knowledge to answer the tough questions and keep us entertained! @George Ganahl @Amy Sessions @Nicole Milliken @Samuel Jillard @Jason Kleitz @Matt Lawson @Cameron Tomlin @Cesar Padilla --------- ...

RE: Trivia Tower WINNER for Genesys Feature Rewind Announced!

Posted By Stacey Sanchez 01-20-2026 08:39
Found In Egroup: Genesys Casual \ view thread
Congratulations! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: January Question of the Month - Goals for 2026?

Posted By Stacey Sanchez 01-05-2026 11:15
Found In Egroup: Genesys Casual \ view thread
My goals for 2026 are a little bigger than last year's. This year, I want to work on another certification, read more, and do some serious deep cleaning /house purging. The goal is to reclaim my time by staying focused, reducing screen time, and live more intentionally. I did post an update on how ...

RE: New Year, New Questions of the Month!

Posted By Stacey Sanchez 01-05-2026 11:04
Found In Egroup: Genesys Casual \ view thread
2026 Follow-up I don't have pictures, but I did 3d print things for my daughter's school Valentine, and the kids loved them! Recently, I 3D printed a soap dish instead of buying one and some ornaments for teacher's Christmas gifts. , ------------------------------ Stacey Sanchez ...

RE: December Question of the Month: What's Your Favorite Holiday Story?

Posted By Stacey Sanchez 12-05-2025 11:15
Found In Egroup: Genesys Casual \ view thread
I love the first Christmas for each baby, but the best is at 2 or 3 years old, when it's the first Christmas they are excited to see if Santa came. ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------

RE: Trivia Tower: What's New in Genesys RESULTS!

Posted By Stacey Sanchez 12-02-2025 08:27
Found In Egroup: Genesys Casual \ view thread
Congratulations! ------------------------------ Stacey Sanchez PACU- Workforce Operations MGR Winston-Salem, NC ------------------------------