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In this video @Stalin Singh talks about configuring voice surveys after customer interactions. Administrators can now create and deploy voice surveys that gather customer experience feedback after a voice interaction. Administrators can also view the results of these surveys through...
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In this video @Stalin Singh performs a featur review of: Copy an existing evaluation or web survey form. Quality administrators can now have the ability to copy an existing evaluation or web survey form, which they can update and publish as necessary. For more information, see the...
FeatureReview_EX_Sruvey_Copy an existing evaluation or web survey form_SS_20230426.mp4