A place to ask questions, connect with others, and stay in the know
In this video @Guru Prasadh Jeevan Rao talks about the advanced knowledge handling in bot flows. Administrators can now configure bot flows to handle knowledge article responses manually before the articles appear to users. This update gives advanced bot builders access to the top article...
#ConversationalAI(Bots,AgentAssist,etc.) #DigitalChannels
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