Event

Unleash the Power of Canned Responses in Genesys Cloud

Join us for an insightful one-hour webinar, during which we will explain how to streamline your contact center operations with the power of Canned Responses. We will cover the following topics: Creating Contact Center Libraries and Canned Responses: Leveraging Images, URLs, and...

 01-16-2025 | 11:00 - 12:00 ET

Event

See Genesys in Action | Industrial & Manufacturing

See Genesys in Action - Presents: No fluffs. No frills. Just a live demo. Join us for a live demo of the Genesys Cloud™️ platform to see how it can help you reach your goals. Choose your live demo Date: 12 December Theme: AI Innovation: Banking, Financial Services &...

 01-16-2025 | 11:00 - 12:00 BST

Event

See Genesys in Action | Banking, Financial Services & Insurance

See Genesys in Action - Presents: No fluffs. No frills. Just a live demo. Join us for a live demo of the Genesys Cloud™️ platform to see how it can help you reach your goals. Choose your live demo Date: 12 December Theme: AI Innovation: Banking, Financial Services &...

 12-12-2024 | 11:00 - 12:00 BST

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Genesys Cloud Release Notes | November 25th 2024

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Overlapping PTO Requests Notification

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Genesys Cloud Release Notes | November 11th 2024

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Play and Win with...Candy!

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Staffing Groups Use Cases

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Last day to play and win in Trivia Tower!

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Enhance your agent and supervisor experience with a streamlined interface