Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 3 Best Practice for Queues and Planning Groups

Library Entry May Instructor of the Month

Discussion Thread 4 May Instructor of the Month

Discussion Thread 3 Tempo requesting Time Off

Discussion Thread 1 April Instructor of the Month

Library Entry April Instructor of the Month

Discussion Thread 1 Don't miss today's SWPP Behind Closed Doors session

Discussion Thread 5 New In Genesys

Discussion Thread 2 PureConnect as SSO Provider for GC

Discussion Thread 5 Outbound Call Data

About Genesys

Discussion Thread 3
Best Practice for Queues and Planning Groups

Library Entry
May Instructor of the Month

Discussion Thread 4
May Instructor of the Month

Discussion Thread 3
Tempo requesting Time Off

Discussion Thread 1
April Instructor of the Month

Library Entry
April Instructor of the Month

Discussion Thread 1
Don't miss today's SWPP Behind Closed Doors session

Discussion Thread 5
New In Genesys

Discussion Thread 2
PureConnect as SSO Provider for GC

Discussion Thread 5
Outbound Call Data