Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

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Discussion Thread 3 Queues Activity

Discussion Thread 1 Job Opportunity in San Antonio

Discussion Thread 3 Infamous Interaction Edge EOL on November 1st

Discussion Thread 1 Changing the CIC time zone

Discussion Thread 2 Agent Setup Synch Time Lag With Config Database?

Discussion Thread 5 Polycom Firmware Update - Genesys Notification for Availability

Discussion Thread 2 Mass Edit Roles

Discussion Thread 3 Steps to reboot Config Server

Library Entry Setting up phones on BTOC Cloud

Discussion Thread 1 Setting up phones on BTOC Cloud

About Genesys

Discussion Thread 3
Queues Activity

Discussion Thread 1
Job Opportunity in San Antonio

Discussion Thread 3
Infamous Interaction Edge EOL on November 1st

Discussion Thread 1
Changing the CIC time zone

Discussion Thread 2
Agent Setup Synch Time Lag With Config Database?

Discussion Thread 5
Polycom Firmware Update - Genesys Notification for Availability

Discussion Thread 2
Mass Edit Roles

Discussion Thread 3
Steps to reboot Config Server

Library Entry
Setting up phones on BTOC Cloud

Discussion Thread 1
Setting up phones on BTOC Cloud