Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

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Discussion Thread 4 How to increase Script Input component size ?

Discussion Thread 2 External Contacts, separating groups

Discussion Thread 4 Cannot login user on voice channel using WWE

Discussion Thread 3 skill setting to multiple Agent´s

Discussion Thread 2 Reset Password immediately after creating a User

Discussion Thread 6 Date of interaction - Script

Discussion Thread 2 Add people to a new division

Discussion Thread 3 Deleting Wrap Up Codes

Discussion Thread 9 How to specify which DN shouldn't be recorded?

Discussion Thread 2 Can't configure EDGE

About Genesys

Discussion Thread 4
How to increase Script Input component size ?

Discussion Thread 2
External Contacts, separating groups

Discussion Thread 4
Cannot login user on voice channel using WWE

Discussion Thread 3
skill setting to multiple Agent´s

Discussion Thread 2
Reset Password immediately after creating a User

Discussion Thread 6
Date of interaction - Script

Discussion Thread 2
Add people to a new division

Discussion Thread 3
Deleting Wrap Up Codes

Discussion Thread 9
How to specify which DN shouldn't be recorded?

Discussion Thread 2
Can't configure EDGE