Genesys Multicloud CX

Latest Discussions List

  • Profile Picture

    RE: Genesys Pindrop Connector

    By: Cameron Tomlin , 6 minutes ago
    Posted in: Genesys Cloud - Main

    Hello Lidia, While I haven't implemented this, I believe the connector enables authentication and fraud scoring information from Pindrop to be surfaced directly within the agent experience, allowing agents to make informed decisions during customer ...

    1 person likes this.
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    RE: Community Rockstar for August is a Super Star!

    By: Natasha Schwertley , 3 minutes ago
    Posted in: Genesys Cloud - Main

    Congrats @Stephan Taljaard ! ------------------------------ Natasha Schwertley Engagement Lead, CX Advisory ------------------------------

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    RE: What is your favorite food?

    By: Marcelo Breda , 2 hours ago
    Posted in: Genesys Casual

    Com certeza!!!! ------------------------------ Marcelo Breda SOLUTION ARCHITECT SR ------------------------------

    1 person likes this.
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    RE: What is your favorite food?

    By: Marcelo Breda , 2 hours ago
    Posted in: Genesys Casual

    Ahh... " Coxinha" , for sure! Coxinha is a popular Brazilian snack made of shredded chicken wrapped in a soft dough, shaped like a teardrop or chicken drumstick, then breaded and deep-fried until crispy. ...

    1 person likes this.
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    RE: August Question of the Month!

    By: Jeff Werner , 2 hours ago
    Posted in: Genesys Casual

    I have never been, but hands-on training sounds like a big win for me. ------------------------------ Jeff Werner Software Engineer - Interactive Northwest, Inc ------------------------------

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