Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 1 GCXI security filters based on Genesys Configuration Units

Discussion Thread 1 Skills reporting

Discussion Thread 2 Bulk Delete/Export of Recordings

Discussion Thread 2 CX-Insight Dashboard

Discussion Thread 6 Crystal Report

Discussion Thread 1 CX Insights Demo

Discussion Thread 2 Managing or Consolidating Reports for Multiple Orgs

Discussion Thread 5 Stat server showing status as Iinitializing only not get started in SCI, But in windows services it get started.

Discussion Thread 5 Report Agent calls per Queue

Discussion Thread 1 Disposition Code Report (GC)

About Genesys

Discussion Thread 1
GCXI security filters based on Genesys Configuration Units

Discussion Thread 1
Skills reporting

Discussion Thread 2
Bulk Delete/Export of Recordings

Discussion Thread 2
CX-Insight Dashboard

Discussion Thread 6
Crystal Report

Discussion Thread 1
CX Insights Demo

Discussion Thread 2
Managing or Consolidating Reports for Multiple Orgs

Discussion Thread 5
Stat server showing status as Iinitializing only not get started in SCI, But in windows services it get started.

Discussion Thread 5
Report Agent calls per Queue

Discussion Thread 1
Disposition Code Report (GC)