AppFoundry: The Genesys Marketplace Experience

Glad to have you, Raphael! Welcome! ------------------------------ Ami Defesche Senior Manager, Online Communities ------------------------------

Hi Cristian, The solution already mentioned appears to address many of the email management capabilities you're looking for. Depending on the customer's priorities, it may also be worth evaluating Mediabriz alongside it. Mediabriz complements ...

Hi Muhammed, One thing worth checking is whether the affected users have any elevated, administrative, or supervisor permissions. Genesys recently introduced a mandate requiring MFA for users with administrative privileges when using native Genesys ...

Thanks Stephan!. I will do! ------------------------------ Juanan Estival Brand, Reputation Market Insights EMEA Leader ------------------------------

Carlos in our demo org we have available mobileforme, if you wanna try just let me know... ------------------------------ Miguel Lopez Solutions Consultant ------------------------------

Welcome to the new members of the community, Here, we support each other across many aspects that make up the Genesys ecosystem. ------------------------------ Victor Soares Gerente técnico ------------------------------

Hello In Genesys Cloud , you won't find native OCR as a built-in feature. However, the platform allows integration with any OCR solution through APIs, partners, or AppFoundry, since it is fully based on REST APIs and SDKs for customization. Below ...

I found this solutions, I could help: https://appfoundry.genesys.com/filter/genesyscloud/listing/38c1e984-b05d-468a-bf85-baeb037e62b9 ------------------------------ Luis Sandoval Expert Customer Success Manager ----------------------------- ...

David - I just came across this. Would be happy to help out. Feel free to reach out directly Ian.thomas@nextalk.com ------------------------------ Ian Thomas Sales Manager ------------------------------

Glad it is all working now. ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------