Hello Community, We're excited to announce the launch of our " Your Voice, Your GKN: Share and Win! " contest, exclusively for community members like you! T his is your chance to showcase how the Genesys Knowledge Network (GKN) has ...

Overcoming Challenges: Question: How did the GKN help you overcome a challenge at work? GKN is an amazing tool to source information about specific challenges either a customer or ourselves may be having, with input being provided by Genesys ...

Welcome, Cynthia! You are joining at a great time. The WEM Community is doing their annual WEM AI month and have a lot of fun events planned, the Trivia Tower has a sustainability challenge, and you can win an E-bike! That is all in addition to the great ...

Hi Community, I am Hanumanth, from Bangalore India working as Senior Manager and have started Studying and working Genesys cloud implementation and found this community interesting and might help in gaining more knowledge in Genesys Cloud and use the ...

Hi fans! We are seeking new talent for our Community Rockstar program . Is there someone in the community who gets your toes tapping? What do you like about when they take the community stage: Do they soulfully answer your burning ...

Hey everyone! The time is now to play in our NCAA college men's/women's basketball brackets challenge! We need your men's brackets by TOMORROW, March 21st and the women's by Friday, March 22nd! Even if you do not follow basketball, there ...

I came for "Why do our agents drop calls left and right?" and stayed for the fun. ------------------------------ Seean Weaver MAPFRE USA - Telecom Analyst ------------------------------

I totally support Seeans input regarding seasonal trivia! :) ------------------------------ Monika Gruber Expert Design Contact Center Systems 1&1 Telecommunication SE ------------------------------