Greetings, We've had a good run. As the Genesys DX solution (formerly Bold360) has reached its end-of-life, we are now in the process of closing down the Genesys DX community in the following weeks. For those who have adopted Genesys Cloud CX, if ...

Hi Abulquadir, This community is for the DX platform which is now end of life and support. You're best posting your question in the Genesys Cloud community. You can join it here . Thanks, Amanda Thanks, Amanda ------------------------------ ...

Hi April, You're best posting your question in the Genesys Cloud community. You can join it here . Thanks, Amanda ------------------------------ Amanda Halpin Condodo Group ------------------------------